R was late for the visit because of the metro issue when I first met him. He bowed and apologized to me when he arrived. I was very impressed and touched by his sincere gestion. The first apartment we visited was in a very bad condition although it is very near to the metro station. We tried to arrange few other visits within his budget for a 2-bedroom in the coming days. Still we did not find a suitable one for him. R said that he felt bad and he really hoped that he can rent one from me as soon as possible because I had been helping him to search one for some time. I told him that I am very grateful for his appreciation because most of the clients nowadays take it for granted for the time and efforts that we spend on the search for them. It happens often that all the efforts go in vain when the clients eventually decided to rent with another agency.
R also did not mind visiting one apartment by himself when I was having a meeting in Quebec City. It is how he found an ideal apartment for him and his brother. I tried to prepare all the documents as soon as possible and explain to the collaborating broker that R could only do e-signature because of his training. We were lucky that all partners were very understanding and worked efficiently, so we managed to lease the apartment that R had chosen.
I am truly thankful to R for his kindness and sincerity to encourage me to keep on endeavouring to service every client I can, even though there are many other discouraging obstacles.
One kind heart makes life different!
仁善的R！
第一次和R约看房的那天，他因为地铁故障而迟到了；看见我时，他的第一反应是深深一鞠躬道歉。 我为他的真诚举动所深深感动。 然而我们看的第一个房子虽然离地铁站很近，房子的状态却太残旧不堪。 接着几天，我们连续看了好几个在他预算之内的两房单位，却没有找到合适的房子。 R 表示有点愧疚让我花了不少时间和精力，希望可以尽快通过我们的经纪公司找到合适的房子，才不会让我功亏一篑。 我心存感激地告诉他如今大部分大客人都觉得那是我们理所当然要付出的代价，其实也确实是我们分内的工作，可是有客人可以体恤我们周章奔走，真的太欣慰了。 我也无奈地和他分享，经常有客人和我们看了许多房子之后，最后还是没有办法达成交易。
有一天我人在魁北克无法和他一起去看房，仁慈的R一点也不介意地说他自己去看就好了，正因为他的大度大量吧，那天看的房子就是他想要给自己和弟弟租的新一点又比较宽敞的公寓。 当我回到蒙城即刻替他准备好文件也和对方经纪解释R因为集训无法打印他们特定信用记录公司所需要的文件和亲笔签章；他们也网开一面特别允许他透过电子签字完成他们要求的信用审查。 我们十分幸运各合作伙伴都很有效率和体谅彼此的难处，终于顺利帮R租到理想的房子。
我满心感谢R的善良和仁慈鼓舞我继续竭尽全力为每一个客人服务，即便千奇百怪和让人气馁的事迹不胜枚举。 我真的愿意相信一颗善良的心能为自己和别人带来好运！
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